• - Risk Management
  • Bradenton, FL, USA
  • Full Time

CoAd Summary:

CoAdvantage is a leading human resource solutions provider for small to mid-sized companies. We are HR experts who partner with small businesses nationwide to administer payroll, benefits, workers' compensation and core HR management.

Headquartered in Tampa, Florida, CoAdvantage has offices throughout Florida, Georgia, Texas, Colorado, California, New Jersey and New York, and serves more than 90,000 worksite employees in all 50 states. We're looking for the best professionals in our markets who are interested in building a successful and rewarding career and be part of a focused, energetic team dedicated to delivering excellence to America's small business owners.

Position Summary: 

This role oversees monitors and provides technical and supervisory guidance to the workers' compensation claims team in their day-to-day activities as well as coordinating with our TPA, insurance carriers, claimants, defense counsel and internal stakeholders. Ensures compliance with regulatory and statutory requirements and standards of performance in accordance with corporate objectives. Additionally, this role requires the technical ability gather and utilize data to analyze workers' compensation claim costs and trends. 

Essential Job Functions:

  • Provide direction and supervision to the workers' compensation claims team through daily interaction identifying activity goals and supporting the team in achievement
  • Identify and participate in training and developmental needs of current staff through coaching and mentoring; assist with hiring and training of new employees; prepare performance evaluations and suggest merit increase recommendations for direct reports
  • Coordinate and participate in claim file reviews and audits
  • Work closely with adjusters and attorneys on claim resolution strategies and settlement agreements
  • Manage TPA and vendor activity ensuring a high level of service is maintained and the company's best interests are contemplated
  • Maximize utilization of company cost containment programs; return-to-work, drug testing, and timely claims reporting
  • Review and provide concurrence on reserve increases
  • Oversee and manage carrier information systems, data integrity, and analytical reports used to measure and manage the claims function
  • Prepare and distribute claims reports as required (weekly/monthly/quarterly/annually)
  • Review claims data and reports for potential closures, reserve adequacy, settlement opportunity and other financial aspects making assignments as appropriate to team members for follow up
  • Collaborate with other departments/teams including Client Services, Payroll, Legal, Safety, Risk Operations, Underwriting
  • Continually evaluate all processes and procedures to ensure a high level of efficiency and effectiveness
  • Maintain quality of service and accountability standards with all internal and external partners
  • Communicate with staff, clients, employees, attorneys and others in a timely and professional manner
  • Other Risk Management department duties as required

Required Skills and Experience:

  • Minimum 5-7 years of experience handling complex and litigated workers' compensation claims
  • Ability to lead, train, mentor and coach employees
  • Knowledge of all job-related functions
  • Excellent verbal and written communication skills
  • Demonstrates adjusting, negotiating skills and a thorough knowledge of state laws and regulations
  • Strong time management, prioritization, organizational skills, and the ability to multi-task
  • Experience working with carriers, brokers, third-party administrators
  • Ability to work well independently and as part of an overall team
  • Proficient with computer systems and Microsoft Office products
  • Strong interpersonal skills
  • PEO experience preferred

Educational and Professional Licensing or Certification Requirements:

  • Bachelor's degree preferred  – combination of college and/or professional certifications will be considered
  • Advanced education and professional designations preferred including All Lines Adjusters License


This position has been closed and is no longer available.


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